LeaderOne Financial Corporation has a policy in place should a consumer have a complaint. They may phone our corporate office at 800-270-3416 and speak to any member of management. The complaint will be routed to the appropriate department and responded to within 3 business days. An “in-person” meeting may be offered to the client as well.
Every reasonable effort will be undertaken to satisfy the customer’s complaint. A complaint forwarded by a State Department of Banking & Finance will be promptly reviewed and a response provided to the Department within 15 business days of the receipt of the complaint by the company.
If not resolved, the consumer may phone the number below or use the LeaderOne contact form to send us information about how we can improve our service to you.
LeaderOne Financial Corporation is an Illinois Residential Mortgage Licensee, MB 6760699. licensed by the Wisconsin Department of Financial Institutions, License # 43800BA and 12007BR. Licensed by the Texas Department of Savings and Mortgage Lending. LeaderOne Financial Corporation 11020 King Street, Suite 390; Overland Park, KS 66210, NMLS ID #12007 www.nmlsconsumeraccess.org. This website does not constitute a loan approval or a loan commitment. Loan approval and/or loan commitment is subject to final underwriting review and approval. Located at 9300 John Hickman Parkway, Suite 1304, Frisco, TX 75035 and 509 W Old Northwest Highway #102 Barrington, Il 60010